Responsible Play
LuxePrizes competitions are designed to be fun and entertaining. Only play with money you can afford to lose and never chase losses or use competitions as a way to make money.
Spending Limits
You can control your spending by setting limits from your account.
- Daily limits
- Weekly limits
- Monthly limits
- Yearly limits
Cool-Off Periods
If you need a break, you can activate a cool-off period. During this time you can still access your account and withdrawals but cannot purchase entries or top up your wallet. You are also able to close down your account.
Signs You May Need Support
- Spending more than intended.
- Chasing losses.
- Borrowing money to play.
- Hiding spending from friends or family.
- Feeling stressed or anxious about money spent.
Support Organisations
If you're concerned about your play habits or those of someone close to you, support is available.
Professional advice and support are confidential and available free of charge.
Reach out to use if you need help, contact@luxeprizes.co.uk
Our Commitment
We are committed to ensuring that all players engage with our competitions in a responsible and enhoyable manner. While online competitions and/or prize draws are not considered gambling, we still encourage all participants to play responsibly and within their means.
LuxePrizes reserves the right to apply account restrictions, spending controls, temporary suspensions or permanent exclusions where we believe it is necessary to protect customers or comply with legal obligations.
We may also request identity verification, payment verification or additional checks before processing prizes, withdrawals or large purchases.
Before entering any competitions, think carefully about whether you genuinely want the prize and whether the ticket price is affordable to you.
We offer a free postal entry option on selected competitions, which gives you exactly the same chance of winning as a paid entry.
Remember: competitions should always remain enjoyable entertainment and never become a financial burden.
IF THE FUN STOPS, STOP PLAYING!