Privacy Policy

Owner and Data Controller

LuxePrizes Competitions Ltd
Independent House, 125 High Street, Heckmondwike, WF160PW
Contact: privacy@luxeprizes.co.uk

Types of Data We Collect

We collect personal data directly from you and automatically when you use our website/application. This may include:

• Identitiy & Contact Data: first name, last name, email address, phone number, date of birth and postal/billing address.
• Account & Usage Data: page views, browsing history, clicks, keypress/motion/touch events, mouse movements, scroll position, session statistics, number of users, language, geographic position, referral URL, order ID, data relating to point of sale, metadata.
• Transaction & Payment Data: payment info, purchase history.
• Device & Tracker Data: cookies / trackers, unique device identifiers (e.g. IDFA / GAID), usage data.
• Data you Communicate information provided while using the service or to enable the service.

Unless stated otherwise, requested data is mandatory to provide our services. If you're unsure which data is mandatory, please contact us.

Any use of cookies or other tracking tools by us or by third-party services we use is to provide the service requested by you and for the other purposes described in this policy and in our Cookie Policy.

You are responsible for third-party personal data obtained, published or shared through this application.

Mode and Place of Processing

Methods of Processing

We apply appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction. Processing is performed using IT tools and follows organisational procedures related to the stated purposes. Data may be accessible to certain internal roles (e.g., administration, sales, marketing, legal, system administration) and to external providers acting as processors (e.g., technical service providers, mail carriers, hosting providers, IT companies, communications agencies). An updated list of these parties is available on request.

Place

Data is processed at our operating offices and where third-party processors are located. Depending on your location, transfers may involve sending data to a country other than your own. See the service-specific sections for more details.

Retention time

Personal data is processed and stored for as long as required by the purposes for which it was collected (see “Further Information for Users in the European Union” for more detail).

Prize draw display name

In order to evidence Add rules are legitimate we use your name and location to display during live prize draws, any objection to this must be notified to us at contact@luxeprizes.co.uk

Purposes of Processing

We process data in order to:

• Provide and operate the service, including contacting the user, handling payments, managing contacts and messages, platform services and hosting, building and running this application, traffic optimisation and distribution, infrastructure monitoring.
• Ensure safety, detect malicious or fraudulent activity, enforce our terms, and respond to enforcement requests.
• Run analytics, tag management, interaction with external social networks and platforms.
• Serve advertising and remarketing/behavioural targeting.
• Display content from external platforms.
• Provide spam and bot protection.

Your Rights

• Withdraw consent at any time.
• Object to processing (where the legal basis is not consent).
• Access your data and obtain a copy.
• Rectify inaccurate data.
• Restrict processing.
• Request erasure.
• Receive your data in a portable format and transmit it to another controller.
• Lodge a complaint with your data protection authority.

Right to object to processing

Where processing is based on public interest, official authority, or legitimate interests, you may object on grounds relating to your situation. For direct marketing, you may object at any time, free of charge, and we will stop processing for that purpose.

How to exercise your rights

Contact us using the details at the top of this policy. Requests are free and answered as early as possible, always within one month. Where feasible, we will inform recipients of any rectification/erasure/restriction unless impossible or disproportionate.

Additional Information

We may use personal data for legal purposes in court or prior to legal action arising from misuse of this application or related services. We may be required to disclose data on request of public authorities.

We may provide additional/contextual information about particular services or processing upon request.

For operation and maintenance, this application and third-party services may collect system logs or use other personal data (such as IP address).

More details about data collection/processing are available on request (see contact details above).

We may change this policy at any time by posting updates here and, where technically/legally feasible, notifying users through the application or via contact details we hold. Please check this page regularly. Where changes affect processing based on consent, we will collect new consent where required.

• Personal Data (or Data): information that identifies or can identify a natural person.
• Usage Data: information collected automatically (e.g., IP address, request time, response status, device/browser details, pages visited, time on page, and related telemetry).
• User: the individual using this application (data subject).
• Data Subject: the natural person to whom the personal data refers.
• Data Processor (Processor): entity processing personal data on behalf of the controller.
• Data Controller (Owner): entity determining purposes and means of processing.
• This Application: the means by which the user’s personal data is collected/processed.
• Service: the service provided by this application.
• European Union (EU): includes all EU/EEA member states.
• Cookie: small set of data stored in the user’s browser.
• Tracker: any technology enabling tracking of users (e.g., cookies, identifiers, pixels, scripts, e-tags, fingerprinting).

This privacy policy relates solely to this application, unless stated otherwise.

Last updated: 10th July 2026.